How to Make a Complaint
Fisher Funds strives to deliver great service for our members but sometimes things may not go to plan. That’s why we have a process in place to help resolve any issues you may have.
If you think there is something we can do better, are dissatisfied with our products or services, or with a distributor or service provider acting on our behalf, we would like to hear about it.
We explain here what to do and who you can talk to. All complaint handling services are free.
Contact us first to discuss the issue
You can phone us on 0800 20 40 60 or write to:
The Compliance Manager
Private Bag 93502
Or email us
If the matter is unresolved…
You can refer your complaint to our Dispute Resolution Scheme provider who is an independent complaint arbitrator.
Financial Services Complaints Limited
PO Box 5967